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Why am I not getting the verification code?
Why am I not getting the verification code?

SMS verification code not working

Aaminah A. avatar
Written by Aaminah A.
Updated over a week ago

If you are adding your phone number and you are not getting the verification code, try to do the following steps:

  • Make sure you are on the latest version of the Salams app

  • Sign up/ log in with email

  • Restart your mobile phone

  • Reinstall the Salams app

Note: Reinstalling the app will not delete your profile or data.

Please ensure you do not already have another account made with the phone number you are trying to use. You must delete any old account before setting up another one with the same phone number.

If it still doesn’t work, please contact the salams support team.

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